Herbs at Work keeps the customer information needed to run the store, including account details, delivery addresses, order records, and messages sent through support channels.
When a product needs extra preparation detail, we may also store measurement notes, side selection, or other order-specific information required to prepare it correctly.
That information is used to process orders, support delivery and follow-up, and maintain your customer record. Access should stay limited to the parts of the business that need it, and the store should be managed in line with applicable South African privacy and payment obligations.